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About Mandarin Palace Casino
Mandarin Palace is a Chinese themed online casino. Its owner, Genesis Technologies N.V., designed its website and dragon logo with the Chinese audience in mind. The website uses language that reflects knowledge of Chinese lifestyle and culture. For example, the online casino assures players that its banking page is “the realm of the dragon” to make them feel secure about its deposit and withdrawal system. The online casino has designed the promotions and the bonus offers to suit the Chinese taste.
The online casino went live in 2009 and has done a great job in keeping players happy over the years. Its payout percentage of 97% ensures that players will definitely win some coins while playing its slots and table games. In addition, it is the home of generous promotions, tournaments, leader board races, daily bonus offers, happy hours with free spin packages, and much more.
The highlights of the online casino are its portfolio of 160+ games from Saucify, Betsoft, and Rival Gaming, generous welcome bonus package of up to $2,250, regular and seasonal promotional offers, loyalty program, and support for responsible gambling.
The online casino offers excellent support to problem gamblers through its partnerships with non-profit organizations such as NCP Gambling, IG Council, Gamblers’ Anonymous, GambleAware, and others. In addition, it does everything in its power to prevent minors from gaining access to its online gambling services. In brief, players can rest assured of a safe, secure, and fun gambling environment.
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Mandarin Palace Instant Play and Download Casino Games Overview
Mandarin Palace Casino offers two ways to play. First, players can download and install the casino software client on their computers. They can then access the online casino games, bonus offers, and promotions by clicking on an icon created on their desktop. Second, they can play right on their browsers without having to download any software or app. Since the games at Mandarin Palace Casino are written in HTML5, they can adapt and adjust to any device that supports HTML5 technology.
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Irrespective of whether they choose to play at the download or browser-based online casino, players have to create an account at Mandarin Palace Casino. This is as simple as clicking on the Register Account button in the main menu on the casino homepage.
Playing on the browser-based casino comes with several advantages. Players can access their gaming account on any device and from any location. However, they should be careful enough not to reveal their login details to anybody. They should also remember to log out after every gaming session.
Players can view the game library, which contains more than 160 games from Saucify, Betsoft, and Rival, on the casino homepage. The games, which players can play for fun or real money, are arranged in the following categories:
- 153 video slots
- 17 classic slots
- 12 table games
- 34 video poker games
- 6 other games
Betsoft Online Casino Games at Mandarin Palace Casino
Today, Betsoft is widely acclaimed as the company behind the development of 3D slots, which deliver a realistic and cinematic slot gaming experience. Some of the best 3D slots in the Betsoft portfolio are Sugar Pop and Rook’s Revenge. These are feature-rich slots with beautiful graphics, realistic sound effects, and entertaining animations.
Launched in 1999, Betsoft is one of the most reputed providers in the gaming industry. Its library includes over 150 online casino games, many of which are mobile compatible.
Players can play Betsoft games such as Alkemor’s Tower, At the Movies, Aztec Treasure, Birds!, Black Gold, 4 Seasons, Fa-Fa Twins, and Frankenslot’s Monster at Betsoft Gaming.
Saucify Online Casino Games at Mandarin Palace Casino
Saucify went live in 2006 under the brand name BetOnSoft. Later it rebranded as Saucify and quickly found a place in the online casino gaming industry. Saucify mostly caters to the requirements of players residing in grey jurisdictions.
Players can choose from Saucify games such as Pina Nevada, Tails of New York, Cash Puppy, Le Chocolatier, and Cosmopolitan at Mandarin Palace Casino.
Rival Gaming Online Casino Games at Mandarin Palace Casino
Launched in 2006 by the Cyprus based Black Chip Limited, Rival is immensely popular for its selection of interactive slots. The Rival portfolio contains more slots than table games and video poker games. Players can choose from 264 casino games, available in 11 languages. Games developed by Rival are available in 52 online casinos based in different parts of the world.
Play Rival games such as Cleopatra’s Coins, Candy Cottage, Blazin Buffalo, 5 Reel Circus, and Coins of Olympus at Mandarin Palace Casino.
Mandarin Palace Mobile Casino – Compatible with iOS and Android Devices
The software platform on which Mandarin Palace Casino operates is mobile compatible. As long as your smartphone or tablet supports HTML5 technology, you can enjoy the games at Mandarin Palace Casino on the move without having to download any native mobile gaming app or third-party software program.
The beauty of HTML5 technology is that it enables the games to adapt to any device, browser, or operating system on earth. Players, therefore, don’t have to rely on only one device if they want to play at Mandarin Palace Casino. They can log in to their gaming account on multiple devices and play for fun or real money right on their
browser without having to download any software.
HTML5 Games at Mandarin Palace Casino Mobile Casino
Mandarin Palace Mobile Casino offers an exciting selection of mobile casino games from Saucify, Betsoft, and Rival Gaming. As many as 60 titles from these vendors are mobile friendly. Players can choose from featured games such as Giovanni’s Gems, Mystic Wolf, Sin City Nights, Wild Berry, Vikingdom, Tanzakura, Wolf Street, Band Outta Hell, Vintage Vegas, and Lucky Leprechauns and play them on their browser for fun or real money.
How to Get Started at Mandarin Palace Mobile Casino
Getting started at Mandarin Palace Mobile Casino is as simple as following these steps:
- Visit Mandarin Palace Casino on your mobile device browser.
- Log in to your existing account or create a new one on the move.
- Use your existing balance to wager on the games or make a deposit on your mobile device.
- Go to the game lobby and click the game icon you wish to play.
- The game will instantly load on your mobile device browser.
- You can then play games for fun or real money while on the go.
Mandarin Palace Casino VIP Program
Mandarin Palace Casino does not mention details of its VIP Program on a separate page. However, as its terms and conditions page suggests, it does reward players for their loyalty through a multi-level rewards scheme.
According to the scanty details available on the terms and conditions page, the loyalty program has four tiers—Bronze, Silver, Gold, and Platinum. Bronze players can withdraw a maximum of $1,500 every week, Silver players can withdraw a maximum of $2,500 every week, Gold players can withdraw a maximum of $3,500 every week, and Platinum players can withdraw a maximum of $5000 every week.
Progressive Jackpots at Mandarin Palace Casino
Mandarin Palace Casino offers a small selection of progressive jackpot games. But identifying these games is difficult as the online casino hasn’t listed them under a separate category. Players can choose from Saucify progressives such as Robot Jacks, Dream Wheel, and Molten Moolah, along with a handful of progressives from the other two providers.
Deposits and Withdrawals
Mandarin Palace Casino supports a number of currencies such as EUR, GBP, CAD, SEK, DKK, and NOK. According to the online casino’s terms and conditions, players have to play in their country’s currencies. If players cannot find the currency of their country in the list of supported currencies at the online casino, they can play in USD.
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Banking is safe and secure at Mandarin Palace Casino as it uses the latest technology to protect player details and maintain privacy. Players can choose from the following deposit options at the online casino:
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- Bitcoin
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Players can rest assured of receiving their winnings fast as the online casino processes payout requests daily. However, it credits payouts on Mondays and Thursdays only. While making a payout request for the first time, players have to undergo a telephonic verification. They also have to submit copies of documents that prove their age, identity, and nationality.
Customer Support
Mandarin Palace Casino offers 24/7 customer support through email, live chat, and toll-free telephone. The online casino has a team of courteous and well-trained customer support representatives who are willing to answer players’ questions 24 hours per day, seven days per week, and 365 days per year.
The following are ways to get in touch with a customer care representative at Mandarin Palace Casino:
Email – Players can email their general questions to support@mandarinpalace.com, banking related questions to cashin@mandarinpalace.com, questions regarding the loyalty program to loyalty@mandarinpalace.com, complaints to complaints@mandarinpalace.com, and rejections to rejections@mandarinpalace.com.
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Toll-free telephonic Service – Use the toll-free international number 888-595-5835 to talk to a customer support agent.
Live Chat – If you want to get in touch with a customer support agent instantly, you can open the live chat window by clicking on the live chat link on the casino website.
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